Open-Source Support & Management Services
At Config Services Ltd, we specialise in providing comprehensive support and management services for a range of open-source projects, including LibreNMS, Oxidized, and Zabbix. Whether your business relies on network monitoring, configuration management, or performance tracking, our expert team ensures your systems run smoothly, securely, and efficiently.
Why Choose Our Open-Source Support Services?
Managing open-source tools can be a complex and time-consuming task, requiring specific expertise to ensure they perform optimally. At Config Services Ltd, we offer a range of off-the-shelf support packages, each designed to cover the essential needs of your business. Additionally, for businesses with unique requirements, we provide fully customisable support and management solutions to ensure that your open-source platforms align perfectly with your operational goals.
Key platforms we support:
LibreNMS
Our LibreNMS support services ensure that your network monitoring tool is always up-to-date and functioning at peak efficiency. We handle everything from initial setup to ongoing management, including regular updates, troubleshooting, performance optimisation, and system monitoring. Whether it’s maintaining your current setup or scaling as your network grows, our team is ready to provide expert assistance.
Oxidized
Managing network device configuration backups is crucial for business continuity. With our Oxidized support, we ensure that your configuration backups are automated, secure, and always up-to-date. We offer complete Oxidized setup, management, and monitoring, along with troubleshooting services to ensure that your network configurations are never at risk.
Zabbix
Zabbix is a powerful tool for monitoring your entire IT infrastructure, but it requires expert management to be effective. Our Zabbix services include comprehensive setup, alert configuration, custom dashboard creation, and ongoing system maintenance. We ensure your Zabbix platform is always ready to provide real-time insights into the performance of your IT infrastructure, allowing you to act on potential issues before they escalate.
Off-The-Shelf & Customisable Support Packages
We offer a variety of pre-packaged support options designed to meet the most common needs of businesses using open-source platforms. Our off-the-shelf packages include:
| Basic | Standard | Premium | |
|---|---|---|---|
| Standard Support UK Business hours 9-5 | ✅ | ✅ | ✅ |
| Monthly Updates | ✅ | ✅ | ✅ |
| System Monitoring | ⛔️ | ✅ | ✅ |
| Monthly Health Checks | ⛔️ | ✅ | ✅ |
| Standard Optimisation Polling, discovery and billing improvements | ⛔️ | ✅ | ✅ |
| Premium Optimisation Device, alerting and custom improvements | ⛔️ | ⛔️ | ✅ |
| Configuration changes | ⛔️ | ⛔️ | ✅ |
Key Benefits of Our Services:
Get Started Today
Whether you need off-the-shelf support or a fully customised management solution, Config Services Ltd is here to help your business thrive. Contact us today to learn more about how our support and management services for LibreNMS, Oxidized, and Zabbix can help your business operate smoothly, securely, and efficiently.
