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Monitoring Assurance
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Monitoring Assurance

Confidence that your monitoring platform is working when it matters most

Monitoring Assurance is a cloud-based product that provides independent, continuous oversight of the health, availability and performance of your monitoring platform.

Your monitoring system is a critical dependency — if it becomes unavailable, unresponsive or degraded, alerts stop firing and issues can go undetected. Monitoring Assurance acts as an external safety net, validating that your monitoring platform itself is operational and behaving as expected.

By introducing a second, independent layer of monitoring, you gain confidence that dashboards are updating, checks are running and alerts can be trusted. When problems are detected, notifications are sent immediately through your chosen channels, ensuring you remain informed even when your primary monitoring system is impaired.

Monitoring Assurance was built to give you clear, actionable insight into the reliability of the monitoring platform you depend on every day.

Why Monitoring Assurance?

When a monitoring platform fails silently, incidents go unnoticed. Dashboards stop updating, alerts don’t fire, and teams assume everything is healthy — until it isn’t.

Monitoring Assurance answers a simple but critical question:

“Is my monitoring system working right now?”

By independently validating the health of your monitoring platform, you gain assurance that alerts, dashboards and data can be trusted.

What it does

Monitoring Assurance continuously checks the operational health of your monitoring platform, including service availability, responsiveness and key indicators that confirm it is functioning as expected.


When issues are detected, alerts are sent immediately via your chosen notification channels — even if your primary monitoring platform is degraded or offline.

What you get

Monitoring Health Dashboard

A dedicated dashboard providing a clear, real-time view of your monitoring platform’s status, alongside historical performance and availability data.

Monitoring Health Dashboard

A dedicated dashboard providing a clear, real-time view of your monitoring platform’s status, alongside historical performance and availability data.

Flexible Alerting

Notifications are delivered through the channels that fit your workflow, including:

  • Email
  • Slack
  • Webhooks
  • Other supported integrations
Alert routing depends on your chosen product tier.

Lightweight Agent

A small, secure agent is installed on your monitoring platform. This agent collects health and service metrics and sends them to the Monitoring Assurance cloud platform.

Fully Managed Cloud Platform

The Monitoring Assurance platform is fully operated and maintained by our team. There is no infrastructure for you to manage, patch or scale.

We handle:

  • Platform availability

  • Updates and maintenance

  • Data storage and retention

Historical Visibility

Access historical data to:

  • Identify recurring issues

  • Understand platform stability over time

  • Support audits and post-incident reviews

Data retention varies by tier.

Compare Tiers

 FeatureProfessionalBusinessEnterprise
Polling interval 5 Minutes1 Minute 1 Minute 
Alerting destinations (email, Slack, webhooks, etc.) 1 5 10+
Dashboards & visualisation
Custom monitoring checks
Data retention 1 Year1 Year 2 Years 
 Pricing*£9 £16 £22 

Pricing is per calendar month. Discounts are available for annual plans.

Choosing the Right Tier

Professional

Ideal for baseline assurance that your monitoring platform is online and responsive, with essential alerting and visibility.

Business

Designed for teams that require faster polling, multiple alert destinations and the ability to introduce custom health checks.

Enterprise

Best suited to larger or regulated environments where long-term data retention, extensive alert routing and advanced customisation are required.

Get Started

Deploy the agent, connect your monitoring platform, and gain confidence that your monitoring is being monitored.

If you’d like help selecting a tier or defining custom health checks, get in touch and our team will guide you through the setup.

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