Why Us?
At Config Services, we pride ourselves on bringing Enterprise level management and support services to open-source observability products that you can trust to support your business.
Driven by a passion and commitment towards open-source, our team have been contributing to various projects for over 10 years.
anywAIR
The Challenge: anywAIR needed some additional support with their 70,000+ port LibreNMS install when they discovered it was unable to complete a pull cycle in less than 5 minutes.
The Result: Config Services Ltd reduced the time for the install from 5 minutes to under 3 minutes through improvements to the system. This change allowed anywAIR to defer significant hardware upgrades and ensured that alerting was made more reliable.
"Neil has been great to work with. He’s flexible, available and excellent at communicating before and after changes. His expertise in LibreNMS has really added value to our business - that’s why we have continued to engage with Neil on other activity since the beginning of the year."
Zach, Network / System Engineer
interfiber Networks
The challenge: Interfiber was dealing with a major issue in its LibreNMS environment caused by a PHP version mismatch, which disrupted monitoring capabilities and impacted operations.
The solution: The team found Config Services on the LibreNMS forum while searching for answers. After reaching out, they responded immediately, identified the issue, and resolved it efficiently. Their deep knowledge of LibreNMS and swift action got Interfiber back on track in no time.
The team brings a rare level of expertise in LibreNMS and underlying infrastructure, handling several successful migrations for us - including PHP upgrades, database tuning, and OS-level transitions - with zero downtime.
“The Config Services team, and especially Neil, are outstanding - responsive, incredibly knowledgeable, and genuinely committed. They keep an eye on our LibreNMS better than we have ever done ourselves. Their proactive support and professionalism has been a huge asset to our business. The proactive monitoring and ongoing optimisations keep our system running better than ever. It's rare to find someone this technically capable and committed to getting things right.”
Mohamad Ibrahim, CEO, Interfiber Networks
